Q. How can I contact you?
A. Email us at Help@cadashco.com
Q. Hours of Operation
A. Monday to Friday 9-5pm EST.
Q. What is the response time if I email?
A. Within 24-48 hours
Q. What is your current processing time?
A. 2-3 Business days
Q. What method is used to ship my package?
A. Planners ship USPS Priority, other items USPS First class
Q. Do you ship to P.O. Boxes?
Q. Can I change the shipping address on my order?
A. Unfortunately once order is placed the address can't be changed.
Q. My package has been delayed in shipping. What do I do?
A. You must contact the carrier directly with the tracking information provided to you. DUE TO COVID-19 PANDEMIC USPS is having major delays. Please allow an additional week to receive your order, If still not delivered please email Help@cadashco.com
Q. How thick is the paper?
A. Pages are 100 gsm, Art spreads are 120 gsm
Q. Do you ship internationally?
A. Currently DUE TO COVID-19 PANDEMIC there is no international shipping on planners.
Q. Can I cancel my order?
A. Unfortunately orders cannot be cancelled.